Chapters Indigo

Chapters provides customers with the most inspiring retail and digital environments in the world for books and life-enriching products and experiences.

Does your organization have other locations?

Yes, across Canada.

How many employees does your organization employ?

Five thousand and growing.

What type of positions do you offer?

Indigo offers full-time, part-time, contract and seasonal employment in all of our locations including stores, the Distribution Centre and Home Office.

What are some entry level career opportunities that your organization offers?

We offer entry level opportunities in all areas of the business. In our stores, we offer Assistant Manager and Sales Associate positions.

What is your hiring process / How can one apply?

Applications are accepted online through the Careers link on our corporate website. The hiring manager will review applicants and select applicants for phone screens. If successful on the phone screen, there is an interview with a member of the leadership team, sometimes in a group format.

What do you look for in employees?

Enthusiastic people persons
You enjoy interacting and having fun with people. You have a desire to leverage your energy and confidence to make positive customer connections. You're engaging and have outstanding communication skills. If you're applying for a job in Quebec, you must be fluent in English and French.

Dynamic and committed salespeople
You understand and can deliver world-class customer service. You love the satisfaction of connecting customers with our products. You are able to learn and implement effective sales techniques. While you're light-hearted, you're also responsible and take your commitments seriously.

Flexible problem solvers
You're able to work both independently and within a team, and you can embrace change in support of our ever-changing business. You leverage your skills to enable you to manage multiple, and sometimes competing, priorities and stay organized. As a key part of this job, you will use initiative and demonstrate creativity in solving problems.

How old does someone have to be to work for your company?


How much will employees get paid?

This would be dependent on the position and experience..

How would someone find out about opportunities at your company?

Postings are available on our website through the Careers link.

Please list any diversity initiatives that your organization is currently involved in.

We are an equal opportunity employer.

Please list any corporate responsibility initiatives that your organization is currently involved in.

The Indigo Love of Reading Foundation addresses the underfunding of school libraries by transforming high-needs elementary schools and their children's lives with new books.